shipping & returns

shipping policy

Orders are shipped using the United States Postal Service (USPS) or Monday through Friday. In the case of a holiday, orders are shipped on the next business weekday.  

 

When shipped, you will receive an email containing your order tracking information.

 *Please note that business days for shipping and processing times do not include weekends (Saturday & Sunday) and holidays. Processing time is an "additional" time frame separate to your shipping method of choice. 

return & exchange policy

 All sales are final unless an error occurred on the behalf of Nicola Mae. 

 No returns will be provided or discounts will be provided for missed sales.

 Due to the nature of nicola mae products, we are unable to accept returned products.